Shipping Policy

Shipping is a critical component of the e-commerce experience, influencing customer satisfaction and operational efficiency. At Boss Ziegler Collection, we adhere to stringent shipping standards to ensure that every order is delivered safely and securely. All orders are shipped via the United States Postal Service (USPS), a reliable carrier known for its extensive network and commitment to service.

Each product is meticulously packed in accordance with established shipping standards. This includes protective packaging that minimizes the risk of damage during transit. The importance of proper packing cannot be overstated; studies indicate that approximately 30% of products are damaged during shipping due to inadequate packaging. By following industry best practices, we aim to reduce this statistic significantly.

In addition to careful packing, every shipment is insured for the full value of the product. This insurance provides an added layer of security for both the merchant and the customer. In the event of loss or damage, the insurance policy allows for claims to be filed, ensuring that financial losses are mitigated. It is essential for customers to understand that any shipping claims must be directed to USPS, as they are responsible for the delivery process once the package leaves our facility.

For customers who have questions regarding shipping or need assistance with claims, we encourage direct communication. Our team is equipped to provide guidance and support, ensuring that any issues are addressed promptly. It is advisable to familiarize oneself with the shipping damages policy, which outlines the procedures for reporting and resolving shipping-related issues.

In conclusion, understanding the shipping process and the measures in place to protect your order is vital for a seamless e-commerce experience. By adhering to USPS standards and implementing comprehensive packing and insurance protocols, we strive to deliver products in optimal condition, thereby enhancing customer satisfaction and trust in our services.

All products are inspected before being shipping, but damages may occur durning shipping. If product is received damage, it must be reported to the shipping company - usually USPS within 24hrs. All boxes and packing material must be saved. It is possible that the shipping company may want inspect these materials. Please notify us of the damage after you have reported the claim to the shipping company.

Boss Ziegler Collection ships all orders USPS. Every product we ship packed according to shipping standards and insured for the value of the product. Since we ship according to standards all shipping claims will be brought directly to USPU. Please contact us with any questions regarding this. See Shipping Damages for more information.